Terms & Conditions

Last Updated: July 2026

Welcome to HerbMitra. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order or using our services.

Use of Our Website

By using this website, you confirm that the information you provide is accurate and complete. You agree not to misuse the website, interfere with its operation, or use it for any unlawful purpose.

Products & Availability

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, slight variations in colour, texture, or packaging may occur due to photography, screen settings, or product updates.

All products are subject to availability. We reserve the right to discontinue or modify any product without prior notice.

Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR).

Payments are processed through secure payment gateways. HerbMitra does not store your complete card details, UPI PIN, or banking credentials.

In the event of an incorrect price due to a technical error, we reserve the right to cancel the order and issue a full refund if payment has already been made.

Orders

Once an order is placed, you'll receive an order confirmation via email or SMS.

HerbMitra reserves the right to cancel any order if fraudulent activity, incorrect pricing, payment issues, or product unavailability is identified. If payment has already been received, a full refund will be processed.

Shipping & Delivery

Orders are processed and delivered according to our Shipping & Delivery Policy. Delivery timelines are estimates and may occasionally vary due to circumstances beyond our control.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before requesting a return or refund.

Intellectual Property

All content on this website, including text, logos, product names, images, graphics, and designs, is the property of HerbMitra and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

While we strive to provide accurate information and high-quality products, HerbMitra shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be published on this page with the revised "Last Updated" date.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Email
support@herbmitra.in

Phone
+91 8445436777

Address
Agra, Uttar Pradesh, India

Thank you for choosing HerbMitra.

Because Nature Knows Your Skin.