Privacy Policy

Last Updated: July 2026

At HerbMitra, your privacy is important to us. We value the trust you place in our brand and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit our website or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you browse our website or place an order, we may collect certain information, including:

  • Your name
  • Email address
  • Mobile number
  • Shipping and billing address
  • Payment details (processed securely through our payment partners)
  • Order history
  • Device information, browser type, and IP address
  • Information collected through cookies and similar technologies

We collect only the information necessary to process your orders, improve your shopping experience, and provide customer support.

How We Use Your Information

The information we collect may be used to:

  • Process and deliver your orders
  • Communicate with you regarding your purchases
  • Respond to your questions and customer support requests
  • Improve our website, products, and services
  • Send order updates and important notifications
  • Prevent fraud and maintain the security of our website
  • Comply with legal and regulatory requirements

With your permission, we may also send you updates about new products, special offers, or promotional campaigns. You can unsubscribe from these communications at any time.

Payment Information

All online payments are processed through secure and trusted payment gateways. HerbMitra does not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website performance, and provide a better shopping experience.

You can choose to disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties.

Your information may be shared only with trusted service providers who help us operate our business, such as payment gateway providers, shipping partners, technology providers, and customer support services. These partners are required to protect your information and use it only for the services they provide.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. While we strive to maintain a secure environment, no method of online transmission or electronic storage is completely secure.

Your Rights

You may request to access, update, or correct your personal information by contacting us. If you wish to unsubscribe from promotional communications or have questions about your personal data, we're happy to assist you.

Third-Party Links

Our website may occasionally contain links to third-party websites. Once you leave the HerbMitra website, we are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality. Any updates will be published on this page along with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us.

Email
support@herbmitra.in

Address
Agra, Uttar Pradesh, India

Thank you for trusting HerbMitra.

Because Nature Knows Your Skin.